Zip Code Format Correction Needed

  • 1
  • Problem
  • Updated 6 months ago
  • Solved
When I created my account on the web after my gift, I was able to add a zip code with Zip+4; however, when I went to later add my phone number to my account, it wouldn’t allow me to save the account due to the zip code only allowing numeric digits.  I ended up taking off the “+4” portion leaving a 5-digit zip code which then worked.
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Rick Schauer

  • 8 Posts
  • 0 Reply Likes

Posted 9 months ago

  • 1
Photo of Rebekah Musick

Rebekah Musick, MCP Sr. Account Mgr/ACS Community Manager

  • 5814 Posts
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Official Response
This issue was corrected and released on April 2nd. Thank you for letting us know.