add donate to credit card fees option for online giving

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  • Idea
  • Updated 3 months ago
  • Under Consideration
  • (Edited)
On the Access ACS program can you add a 'donate to credit card fees option'? Maybe a check box where we control the percent it adds to their reoccurring contributions so our members can help with CC fees if they choose to.
In all of ACS can you make the comments/explanation field able to fit more words please. Thank You!
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TW

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Posted 5 years ago

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Rebekah Musick, MCP Sr. Account Mgr/ACS Community Manager

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Official Response
Hi Tammy,

We can see where having this option may be useful to some clients but this is not planned for Access ACS. One suggestion we thought of that might work for you is: Add a fund for credit card fees donations, make this fund higher in the list of giving funds available and mention this in your documentation and on your website when you talk about online giving you could mention that if they would like to donate money to help offset the cost of credit card fees they can choose this fund and give an amount that they feel led to give.

And we have expanded the comment field in Access ACS to match the characters allowed in ACS. This was released on our August 2014 release. We don't have plans to expand the comment field further due to the amount of work this would require on screens and reports so that you are able to see and print the information that is entered.

Thanks,
Rebekah
(Edited)
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Rebekah Musick, MCP Sr. Account Mgr/ACS Community Manager

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Official Response
Hi Haley - We know that clients would like to have this ability to allow the user to choose if they want to donate towards the fees for online payments. Adding this feature is not planned for Access ACS due to the complexity. Some clients have created a fund in Contributions for online fees, they make this fund available for online giving and then on their Giving page they have a short paragraph about the fees and letting people know that if they would like to donate towards the fees, make sure to select the fund when they are giving. Any donations towards the credit card fees would be non-deductible. 

Thanks for writing in!