Change the Gifts on Hold email

  • 2
  • Idea
  • Updated 9 months ago
Our members receive an email stating their gifts were placed on hold and to contact the church for assistance. This email should advise the members to contact their card issuer or their bank for assistance. Also notify the member to delete their payment method and add it back on their profile.
Photo of Jackie Lilly

Jackie Lilly

  • 10 Posts
  • 0 Reply Likes

Posted 9 months ago

  • 2
Photo of Rebekah Musick

Rebekah Musick, MCP Sr. Account Mgr/ACS Community Manager

  • 5791 Posts
  • 219 Reply Likes
Hi Jackie,

Thank you for your suggestion. We'll post an update once our development team has researched this request.