Ability to see Connections comments on main grid view in Access ACS

  • 3
  • Idea
  • Updated 1 year ago
  • Implemented
When looking at the list of Connections in Access ACS, the only columns that show are "Description", "Assigned To" and "Status". I would love to have the Comment show on that screen. That way, people who may have numerous connections assigned to them can see at a glance if any comments regarding the individual need to be heeded without having to click every one individually to see the comment.
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Catherine Fink

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Posted 5 years ago

  • 3
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Rebekah Musick, MCP Sr. Account Mgr/ACS Community Manager

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Hi Catherine,

While we see adding this feature would be very helpful, due to limited space on the page compared to the amount of data that can be entered in the comment field and trying to display this correctly on the page especially when there are multiple connections, this is not planned for Access ACS.

Thanks for writing in,
Rebekah
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Catherine Fink

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Rebekah,
We realize the issue of space limitation--the screen is only so wide! It would be really helpful to us to even know which connections HAD comments. As it is now, one must open each connection to see if there's a comment...  Maybe something like an asterisk or a check mark to indicate a comment?
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Rebekah Musick, MCP Sr. Account Mgr/ACS Community Manager

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Catherine-showing a notation that there is a comment is a great suggestion and I'll ask R&D to research adding this. Thank you!
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Beth Kearney

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Rebekah, has any progress been made on this?  It would make a significant difference in the usefulness of the connections tab for us to have some indication in access that a user needs to drill down further to see a comment.   I am really hoping that can happen.  Thanks! 
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Rebekah Musick, MCP Sr. Account Mgr/ACS Community Manager

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Hi Beth-our R&D department hasn't completed the research to know what work is involved in adding this feature. They have several requests for all of the current ACS products they have to complete their research on and this should be completed in the next six weeks or so. We'll post an update after that time.

Thanks,
Rebekah
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Rebekah Musick, MCP Sr. Account Mgr/ACS Community Manager

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After further review, this request will be on the next Access ACS release scheduled for later this year. I will post an update when we have a release date.
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Rebekah Musick, MCP Sr. Account Mgr/ACS Community Manager

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Official Response
Hi all! With the Sept. 2018 Access ACS release you can now view the Connections comments in the grid so you don't have to open the connection to see the comments. Thank you for your request and check out the release notes to see other features and fixes included in this upgrade.